Privacy Policy
This Privacy Policy explains how Atter AI collects, uses, stores, and protects limited information when you use our application, subscriptions, support services, and related features.
1. Overview
Atter AI respects your privacy. We collect only limited information needed to support login, subscriptions, customer support, app stability, security, and legal compliance.
By using Atter AI, you acknowledge that your information will be handled as described in this Privacy Policy.
2. Information We Collect
Atter AI collects only limited information necessary to provide subscriptions, support, account access, and app stability:
- Login Method: information related to the method you use to sign in, such as Apple Sign-In, Google Sign-In, email login, or other supported authentication method.
- Payment Information: purchase history, subscription status, product identifiers, transaction identifiers, and related App Store payment records. App Store payments are processed by Apple, and Atter AI does not collect or store full payment card details.
- Support Communications: information you choose to provide when contacting us for support, feedback, bug reports, or other inquiries.
- Crash Logs: technical crash reports and diagnostic information used to identify, troubleshoot, and improve app stability.
3. How We Use Information
We use the limited information we collect to:
- Enable account access and supported login methods.
- Verify purchases, manage subscriptions, and restore paid access.
- Respond to support requests, feedback, bug reports, and user inquiries.
- Analyze crash logs to diagnose errors, fix technical issues, and improve app stability.
- Protect the security and integrity of Atter AI.
- Comply with applicable legal, regulatory, contractual, and App Store requirements.
4. AI Features
Atter AI provides AI-powered features within the app. We do not collect or store your prompts, messages, uploaded files, text, images, documents, or AI-generated outputs as personal information under this Privacy Policy.
AI-generated responses may be inaccurate, incomplete, or unsuitable for important decisions, and should be reviewed before use.
5. How We Share Information
We do not sell your personal information. We may share limited information only in the following circumstances:
- Service Providers: vendors that help provide authentication, subscription verification, customer support, crash reporting, security, and infrastructure services.
- Apple App Store: subscription and payment-related information may be processed by Apple according to Apple's own terms and privacy practices.
- Legal Requirements: when disclosure is required by law, regulation, legal process, platform requirement, or government request.
- Protection of Rights: when necessary to protect the rights, safety, property, and security of Atter AI, users, or others.
6. Data Retention
We retain personal information only for as long as reasonably necessary to provide Atter AI, fulfill the purposes described in this Policy, maintain business records, comply with legal obligations, resolve disputes, prevent abuse, and enforce agreements.
Retention periods may vary depending on the type of information, the purpose of processing, user settings, and legal or operational requirements.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, disclosure, or destruction. However, no online service or data transmission method can be guaranteed to be completely secure.
8. Your Choices and Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, object to processing, or request a copy of your personal information. You may also have the right to withdraw consent where processing is based on consent.
You may contact us to submit a privacy request. We may need to verify your identity before processing certain requests.
9. Children's Privacy
Atter AI is not intended for children under the minimum age required by applicable law. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to Atter AI, please contact us so we can take appropriate action.
10. International Data Transfers
Your information may be processed and stored in countries or regions other than where you live. Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify you through the app, website, email, or other reasonable means. The updated Privacy Policy will be effective when posted unless otherwise stated.
12. Contact Us
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us:
Atter AI Privacy Team
Email: help@sora13.com
Company: Atter AI Inc.